Faq's
Fresh Answers, Straight From Grandpa’s Oven
Everything you need to know about our freshly
baked treats, ordering, delivery, and more.
You can place your order directly through our website by selecting your favourite bakes, adding them to your cart, and completing checkout securely.
Yes! Every cake, brownie, cookie, tea cake, and dessert is freshly baked in small batches using premium ingredients.
Delivery timelines depend on your location and will be displayed during checkout. We carefully pack every order to ensure it arrives fresh.
Same-day delivery may be available for selected products and locations, subject to availability.
Cookies, brownies, and tea cakes should be stored in an airtight container. Fresh cream cakes must be refrigerated and enjoyed within the recommended time.
Our bakes are best enjoyed fresh. Most cookies, brownies, and tea cakes stay fresh for 3–5 days, while fresh cream cakes are best consumed within 24–48 hours.
No. Our products are freshly baked using quality ingredients without unnecessary preservatives.
Yes, selected cakes, brownies, and other bakes are available in eggless variants. Please check the product details or contact us before ordering.
Many of our products contain or may come into contact with gluten (wheat), dairy, eggs, soy, peanuts, and tree nuts. If you have any allergies or dietary concerns, please contact us before placing your order.
Absolutely! We create customised cakes for birthdays, anniversaries, weddings, baby showers, and other special occasions.
Yes! Our baked treats can be beautifully packed for birthdays, festive gifting, celebrations, and special occasions.
Of course. Simply enter the recipient's delivery details during checkout, and we'll deliver your gift with care.
Yes. We cater to corporate gifting, parties, weddings, and bulk orders with customised packages and pricing.
We accept UPI, debit cards, credit cards, net banking, and other secure online payment methods.
Please contact our support team as soon as possible with photos of the package, and we'll work to resolve the issue promptly.
You can reach us through our website, WhatsApp, email, or social media for any questions about your order or our products.